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Additional Resources
How to Order Online
All Day Ordering Tutorial
Policies
Sign in to your account to start a new order or manage your existing orders, or get started by registering for an account
Additional Resources
How to Order Online
All Day Ordering Tutorial
Policies
Thank you for your interest in "Catered by Paramount" catering services. We look forward to being a part of your event. The following information will be helpful in planning your function.
Catered by Paramount would like a 48 hour notice for all typical catering orders. We would appreciate 72 hours for orders involving hot prepared items. Catered by Paramount understands that last minute orders occur, and as always, we will do our absolute best to accommodate your catering and event needs.
Please place your online orders as early as possible to ensure timely processing. Please place your orders no later than 1:00pm the day prior (some hot menu items may require longer notice). After 1:00pm, we cannot guarantee product selection or delivery. Please note that our hot food and hors d’oeuvres orders must be made 72 hours prior to your event date. Our delivery hour starts as early as 7:00am. Our office hours are 7:00am – 4:00pm Monday through Friday, therefore, orders placed late Friday or over the weekend will not be received in our office until Monday morning. Your order will not be confirmed until we have contacted you to arrange delivery and confirm your event information.
Late afternoon and evening functions are available with an additional labor charge.
A $15 minimum delivery fee will be added to all services.
Ordering from Catered by Paramount is both easy and secure. When you place an order, you can feel confident that your credit card information is protected by our secured server.
Our online ordering servers are hosted by CaterTrax, which has security measures in place to protect the loss, misuse or alteration of the information under our control. We use encryption technology to protect your sensitive personal information stored on our servers and while being transmitted over the internet. Your information is always stored in this fashion and is never transferred without encryption.
All cancellations require 48 hour advanced notice. If there are costs incurred as a result of your cancellation, client will be billed for those costs and not the entire cost of the event. Please call us to cancel a last minute order. Do not email or fax last minute cancellations. Clients must speak directly to the catering manager. Any message to a staff member or on our voicemail is not a valid cancellation. Any late changes (less than 24 hours) to an original order can be made online by logging into your account. Fulfillment of late changes to order will be dependent on amount of business and available
labor on event date. Your changes are not confirmed until we have contacted you either by email or a phone call from our catering manager to confirm your changes.
Sales tax is applied to all orders. Tax-exempt organizations must provide a tax letter with first order.
Prices on our menus and website may be subject to change due to the market price fluctuation and product availability. Substitutions and additions on any menu will reflect price changes on the final invoice. We recommend clients request a new price quote if there are any additions or substitutions. Price changes may vary.
Professional staff rate is $60.00 per hour with a minimum of 4 hours. Staff hours are estimated and are billed portal to portal. Billing starts at arrival time and ends after event equipment is removed and cleaned. If your event should run longer than anticipated, your invoice will be adjusted.
Client will be responsible for unattended chafing dishes and all of Catered by Paramount’s equipment. Missing or damaged equipment, décor, place settings, centerpieces, linens, serving utensils, salad bowls will be billed at replacement cost to the client. It is the responsibility of the client to ensure that all of Catered by Paramount’s equipment is present when the catering attendant arrives to pick it up.
Consuming raw or undercooked meats, poultry, seafood, shellfish, eggs or unpasteurized milk may increase your risk of food borne illness.
It is our policy that any leftover food will be discarded after the event. We will leave or pack leftovers that are safe to consume, if the client requests. We do not recommend serving leftovers after the event as we cannot anticipate how long leftover food has been held at unsafe temperatures, nor are we qualified to evaluate the condition of the leftover food. Under no circumstances can leftover food be given to guest. The client will assume full responsibility for any liability as a result from consuming leftover food after the event.
